How are chatbots used in HR?
In HR, chatbots are crucial for improving communication and can be easily integrated into websites, mobile apps, and messaging platforms like WhatsApp. Here’s why they are game changers in HR.
Recruitment and onboarding
With chatbots, HR can efficiently manage recruitment by pre-screening candidates, scheduling interviews, and providing initial onboarding information, thus refining the HR processes and saving valuable time.
24/7 employee support
Chatbots in HR offer round-the-clock support for common employee queries, aiding in everything from leave requests to policy clarifications. This level of instant support greatly enhances employee satisfaction and engagement.
Employee engagement and feedback
HR chatbots play a key role in fostering employee engagement by collecting feedback through surveys and pulse checks, which helps HR departments gauge employee sentiment and improve workplace culture effectively.
