No, WhatsApp Business API isn't free. You need to pay WhatsApp message charges for business and user initiated messages and platform charges for using a WhatsApp business API based platform like Growby. We don't charge any additional cost per message.

There are two ways you can send messages to a customer with Growby - one is through our marketing automation tool and the second in the WhatsApp official API - but what's the difference?

Using WhatsApp marketing automation by Growby, you can send up to 1000 messages per day. However, with WhatsApp's official API, you can send up to 100,00 messages per day. You get a verified green tick with WhatsApp's official API, which adds significant value to your brand. However, this does not apply to Growby's WhatsApp API. The Growby WhatsApp's API is free of setup charge. However, WhatsApp's official API has a setup cost of INR 20000 or $399.

WhatsApp API Verification is not the same as WhatsApp Green Tick Verification. In this video, we'll walk you through the WhatsApp business verification procedure and how to get verified on WhatsApp quickly. Although a company may be approved to use WhatsApp APIs, it may not receive a Green Tick. After you've been approved for WhatsApp Business APIs, you can apply for Green Tick. Only a small percentage of firms match WhatsApp's official business account requirements. WhatsApp typically only gives Green Tick or an Official Business account to a small number of well-known companies.

The steps to get a Green Tick on WhatsApp are: You must first request API access from a WhatsApp Business Solution Provider (BSP), such as Whatsoever. You can contact your BSP to apply for Green Tick once your WhatsApp Business API access has been approved.

However, your Green Tick application may be denied if your company is not well-known. Only roughly ten percent of enterprises, in our experience, are qualified for WhatsApp Green Tick. WhatsApp retains the authority to approve your Green Tick, and the BSP has no role in this.

Yes, you can. Your company must have a working phone number that matches the following requirements:

1. Landline and cell phone numbers have a country and area code.
2. You are the owner of the property.
3. Able to receive voice or text messages.
4. It is not a shortcode.
5. The WhatsApp Business API had never been utilized before.

After registering this number with the WhatsApp Business API, you can use it for everyday activities like calling and receiving messages. Businesses may want to use the API to register their 1-800 or other toll-free numbers. These numbers are frequently connected to an Interactive Voice Response (IVR) system, which cannot be accessed via a WhatsApp registration call. The following is the procedure for obtaining a registration code for IVR phone numbers:

Create an allow list for these numbers and divert the registration call to an employee or a mailbox, capturing the registration code. WhatsApp will share with you 1 or 2 phone numbers from which the registration call will arrive. IVR phone numbers that cannot take registration calls will be removed from the system.

If you're having trouble creating an allow list for these numbers, add the phone number to your WABA and submit a Direct Support ticket requesting the registration call phone numbers, along with the phone number you're trying to register.

To apply for a WhatsApp Business API account, you must first verify your Facebook Business Manager account. It's simple to verify your business on Facebook. It's something you can do on your own!

Documents required -

1. Your company's legal information (business name, address, contact info)
2. A legal document includes the business's legal name and address, such as a GST or bank account statement.
3. A fully functional website for your company. The legal business name must be mentioned in the website's footer (as cited in the documents).
4. Proof of business access, such as an official business email (email with the same domain as your website).

To take advantage of all of WhatsApp API key's features, you'll need to create a Business account, authenticate it, set up billings, and do various other things. To make things easier, Growby has put all relevant information into a single guide to assist you in obtaining your API in five simple steps.

• Step 1: Step 1: Create a Facebook Business Manager account.

It is the most straightforward step. Fill out the form, then check your email for additional verification steps from the Facebook Support Team.

• Step 2:Step 2:Check the status of your Business Client account.

In Business Manager, begin the process of verifying your company. This technique aids in the protection of users from misleading information and evil intent.

1. Start the verification process by going to Security Center and clicking Start Verification. The button will be greyed out if you haven't logged in to your Business account.
2. Enter your company information, click Next and choose your company from the list.
3. Click Next after selecting a phone number and verifying your information.
4. Click Submit after receiving a verification code.
5. It may take some time to double-check all of your information. Your business will be checked for conformity with WhatsApp's Terms of Service and Commerce Policy after verification.
6. In your Business Manager account, go to the Settings tab and check your status.
7. After authentication, give your WhatsApp business profile a phone number and a display name. That's all there is to present your company to the audience.

There are two kinds of messages in WhatsApp marketing - one is user initiative, and the other is business initiative. User initiative messages are when a user sends a letter to the business. A business initiative message is when a company sends a message to its customer. A user-initiated message is not chargeable. However, a business-initiated message holds some charges.

Yes, you can send PDFs, images, text messages, documents, contacts, and any messages through WhatsApp.

A WhatsApp template, also known as a Highly Structured Message (HSM), is a pre-designed message structure that businesses can use to deliver notifications to clients regularly. Delivery updates, appointment reminders, and automatic replies are just a few kinds of messages.

Yes, there are only specific templates you can use per WhatsApp's official guidelines. WhatsApp must approve your templates before you can begin using them. At Growby, you can share your templates, and we can get them approved for you.

Usually, it takes anywhere between 1-2 business days to complete the setup of WhatsApp Business API with Growby WhatsApp API.